Shipping Policy

Know how your orders make their way to you! Read about our shipping timelines, delivery process, and how we ensure your products reach you safely.

Please note that our free shipping policy applies only when specified as part of promotional campaigns or special offers. 

Our Shipping Policies: 

Address Requirements: A complete postal address, including pin code, email ID, and contact number, is essential for us to ship your order. Please double-check your pin code and contact number before completing your order. 

Order Processing: If the item you ordered is in stock, it will be packed, dispatched, and delivered to you within 2 to 7 working days. However, due to weather conditions or other logistics issues, there may be delays. 

Out-of-Stock Items: If some of the items you ordered are not in stock, we will produce and dispatch them within 5 working days of your order. We will keep you informed in such cases. 

Delivery Times: Our delivery partners will deliver your shipment between Monday and Saturday, from 9 AM to 9 PM. Please note that working days exclude public holidays and Sundays. Delivery times may be affected by factors beyond our control, including unexpected delays from our courier partners due to weather conditions or strikes. 

Dispatch Notification: As soon as your package is dispatched, we will notify you via email. Until then, we appreciate your patience. 

For any further clarifications, please contact us at info@naturestrunk.com or call us at 7995798881.